EV Home Charging App
Streamlining EV home charging experience
As electric vehicles (EVs) continue to reshape the future of transportation, efficient and user-friendly home charging solutions have become essential. ChargeLab partnered with Ivy, Ontario’s largest fast-charging network, and Grizzl-E, a leading EV charger manufacturer, to create a seamless home charging app with integrated self-onboarding capabilities. The result was an intuitive solution that empowered users to easily connect and manage chargers while optimizing their charging schedules—all from the ChargeLab app.
MY ROLE
Lead designer
TEAM
6 Engineers, 1 PM
TIMELINE
4 months
Problem
Electric vehicle (EV) adoption is growing rapidly, but many drivers face challenges with accessing convenient and reliable home charging solutions. Additionally, the onboarding process for charging programs can often be cumbersome and time-consuming, leading to frustration and lower user engagement. To address these pain points, a more seamless and user-friendly approach was needed to simplify both the installation of home chargers and the onboarding experience.
Opportunity
How might we create a home charging solution that is both intuitive and scalable for future hardware integrations?
Outcome
After launching the home charging pilot with self-onboarding, the program was tested with real EV drivers and received exceptionally positive feedback for its simplicity, speed, and user-centric design. Participants reported a significantly improved experience in setting up and managing home charging, enhancing both convenience and satisfaction.
High Conversion Rates: Converted 85% of Grizzle-E consumers
User Satisfaction: Rated 4.5/5 for ease of use and simplicity.
Partnerships: Established long-term partnership with Ivy and Grizzle-E
